People get disheartened when they are turned away, so for any full service, find a means to recommend a solution. You should already have a backup plan for these occurrences. Be open to everyone who comes near, but if it is beyond your capacity, find a good alternative instead.
It also does not help if people are always apologetic for this and that. Stop this habit and promote good vibes instead. Do not bad mouth people for the sake of getting ahead and winning the hearts of newcomers. This will eventually backfire on you especially if you have no resolve for the said issue.
Meanwhile, it is somewhat rude to ask someone why he or she is present during a service or a church related gathering. People will take it as an insult, that no one else has the right to be part of it other than you. There is no selection as far as welcoming new members is concerned. Sometimes the biases rule over without basis, thus the conflict.
First timers who want to serve should also have the freedom to do so, granted that they be given the opportunity. You cannot turn away someone just because he or she is not yet a fully fledged member. It is natural for people to desire to help, which is why having a criterion for this is another form of being selective.
As for ushering in first timers to the registration process, try to maintain a warm and welcoming environment. You are facilitating a service, not a job recruitment of some sort. Be patient with them, and be helpful as much as you can. This effectively promotes the impression of camaraderie.
If someone expresses his or her desire to join small group gatherings, immediately find a way to accommodate such request. You cannot just say that the next available opening is in a month or two. The point of forming these groups is to create clusters wherein people can join in and have spiritual support regardless of member count and other minute details.
Above anything else, do not force your beliefs upon people. Do not dismiss them merely because they go against what is being preached. Always respect ones ability to decide for himself especially if you do not know the person. With acceptance, you can free yourself of judgment and promote love instead of hate
For members to act with decency, the quality of leadership should also be good. This way, even new members can look up to their mentors as remarkable examples of how faith moves in great ways. Invite more people, respect their decisions and keep them dearly.
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